Join Pinin — the photograph for the service

Damage

What is fixable, and what has to be invented.

Almost every photograph people want to use is damaged in some way. The useful question is not "can it be fixed" but "is this repair or reconstruction", because they cost different amounts and carry different risks.

The short answer

Repair is subtraction, and it is cheap and safe. Creases, dust, scratches, colour casts, fading, glare and moderate blur can all be removed without touching the person, and an automated tool does it in seconds.

Reconstruction is invention, and it is neither. A torn corner with half a face in it, a stain through a shoulder, a hole where the emulsion lifted — there is no information to recover, so somebody has to decide what was there. That is judgement, and at this week's deadline it is usually better to print around it.

01 · The tableDamage by damage.

What each kind of damage needs, and who can do it.
DamageRepair or inventionRealistic result
Creases and foldsRepairFully removable, including across a face
Dust, speckling, foxing spotsRepairFully removable
Colour cast, yellowingRepairGood, unless a dye layer has completely gone
Overall fadingRepairGood; some colour may be inferred rather than recovered
Scratches and abrasionRepairGood on plain areas; harder across detail
Glare from photographing a frameRepairUsually removable; better to reshoot the print
Moderate blur or softnessRepair, partlyImproved; sharpening has a limit before it looks brittle
Low resolutionNeitherCan be upscaled; detail is invented, not recovered
Tear in a margin or backgroundReconstruction, easyEffectively invisible
Tear through clothing or a shoulderReconstructionUsually convincing; ask what was added
Missing corner with part of a faceReconstruction, hardA guess. Visible to anyone who knew the face
Water stain or mouldBothStain can be reduced; lost emulsion cannot be recovered
Face turned away or absentNeitherNo. Use a different photograph

The line between the top half of that table and the bottom half is the line between a file you can be confident about and a file you should look at closely before it goes on an easel.

02 · FadingThe one most people have, and the one that responds best.

Colour prints made between roughly 1965 and 1995 were built from three dye layers on resin-coated paper. Those dyes fade at different rates. The magenta usually goes first, which is why an old colour photograph drifts towards cyan and yellow, and why skin takes on a greenish or washed-out look.

This is a repair, and it is the case automated restoration is best at, because the remaining channels still carry the information needed to reconstruct the balance. It is not dirt and it is not a scan problem, and cleaning the print will not touch it.

Where a dye layer has faded completely, some colour has to be inferred. The result will be plausible rather than accurate, and that distinction matters if the photograph is the only colour record of how someone looked. Ask for the original scan back either way.

03 · ReconstructionIf something is missing, ask three questions.

Reconstruction is legitimate work and sometimes the right answer. A torn shoulder on a portrait of a grandmother, rebuilt by a skilled retoucher, costs money and produces something the family is glad to have. What it is not is recovery: it is a considered guess.

Before you accept one, ask:

  1. Which parts of this image did you invent? A good restorer answers without flinching, and often offers to show you.
  2. Can I see two examples of similar damage you have done? Not a portfolio of easy jobs.
  3. Will you send me the unretouched scan as well? Always yes. It is your only way back.

The deadline conflict. Reconstruction is the slow kind of restoration. In the week of a service, a torn face usually cannot be done properly in time, and a fast job done badly is worse than a photograph printed with the tear visible. Keep the tear and lose nothing else.

04 · What ruins itThe two edits that do more harm than the damage.

Aggressive sharpening. It does not recover detail. It produces bright halos along every edge and a brittle, crunchy texture, both of which are more visible at 16 inches wide than the softness that prompted it. If a file is soft, print it smaller.

Face enhancement. Many tools offer it as a selling point, and it is the one feature that actively works against you here. It replaces real features with idealised ones — smoother skin, whiter teeth, symmetric eyes — and the people at the service are experts on the original. At print size it reads as a stranger. The full argument for leaving the face alone.

Both of these are usually applied automatically, which is worth knowing before you press the button. Look for a setting and turn it off, or use a tool that does not do it.

Questions people ask at this point.

Can water damaged photos be restored for a funeral?

Staining can be reduced and the image can often be made printable, but lost emulsion cannot be recovered. If the photograph is physically wet right now, deal with the physical print first — drying it correctly — and copy it before any restoration.

Can a torn photo be repaired in time for a service?

A tear in a margin or background, yes, and it is quick. A tear through a face is reconstruction and usually needs days it does not have. For a service this week, printing the photograph with the tear visible is often better than a rushed invention.

How much can a blurry old photo be improved?

Softness can be improved noticeably, and upscaling can roughly double a file before it becomes invention rather than recovery. Genuinely out-of-focus images cannot be refocused; the information was never recorded.

Is it better to restore the print or the scan?

The scan. Always work from a digital copy so the physical print is never at risk, and keep the untouched scan as the record even after a restoration you like.

Repair is the easy half

Fading, creases, dust, scratches, colour casts and blur — the top half of the table above — is what Pinin is built for, in about twelve seconds, with the facial features left where they are.

Repair the photograph